Every fault is different. Every vehicle is different. And every situation requires a different approach. Before we confirm a diagnostic appointment, we take the time to understand the symptoms, the fault history, previous work carried out, how and when the issue occurs, and the vehicle’s age, mileage and condition.

This makes sure we’re the right garage to assess your vehicle, and helps us allocate the correct technician and the correct amount of time — reducing misdiagnosis and unnecessary costs.